Recent Storm Damage Posts

Our Recovery Efforts During Hurricane Florence

5/6/2019 (Permalink)

Storm Damage Our Recovery Efforts During Hurricane Florence SERVPRO of Clear Lake on the scene during the storm disaster

In September of 2018, Hurricane Florence swept through the Carolinas causing catastrophic damage. The powerful hurricane caused 20 to 30 inches of rainfall which resulted in life-threatening flooding.

During this difficult time, SERVPRO of Clear Lake was there to offer our assistance and service. We traveled the streets of North Carolina restoring and mitigating all water damages. In many cases, we moved the victim’s belongings and furniture out of the home and then performed full demolition on the property. The demo consisted of removing baseboards, shoe mold and drywall. Additionally, due to heavy odors, several carpets and padding were removed. Lastly, we left multiple pieces of specialized equipment such as air movers and dehumidifiers to ensure all properties were fully dry.

When there's a storm, SERVPRO of Clear Lake promises to be faster to any size disaster. You can rely on us to always provide excellent immediate service to all of our clients.

Clear Lake Home Health: Cleanup Right After a Storm

12/7/2018 (Permalink)

Storm Damage Clear Lake Home Health: Cleanup Right After a Storm SERVPRO Storm Fact: No Job Is Too Large!!

Cleanup Right After a Storm

Severe weather in the greater Houston metropolitan area often bring rising waters, and floods that affect thousands of properties throughout our community. In addition to the mud, sludge, and debris, flood waters can be contaminated with sewage, and even bring snakes, insects, and other critters. Flooding can present a challenge for property owners – risk safety and health to do the cleanup themselves or contact a water damage restoration company. Without proper cleanup, many homes and business will require mold removal in Clear Lake, and the surrounding communities.

While clean water from broken water pipes, a leaky roof, or even a leaking dishwasher, can be safely mopped up, special care needs to be taken with floodwaters. The bacteria and microbes, not to mention the snakes, rodents, and debris can cause health concerns. Professionals recommended that individuals entering floodwaters have proper protective clothing, footwear, and eye protection.  Traumatic puncture wounds due to sharp debris can occur. Take every precaution to keep yourself, and your family safe.

When the water recedes, the prospect of cleaning up after the storm is overwhelming, even for the most prepared. Furniture, personal items, drywall, floors, and the structure of the property must be evaluated for damage, and the water damage cleanup should begin immediately. Depending on the level of contaminants in the floodwater and how long the water remained on the property, will determine in part, the level of water damage to your  home. Saturated drywall will often need to be removed; however, many other items including carpets, furniture, and draperies may be able to be cleaned and restored to their pre-flood state.

SERVPRO of Clear Lake has the tools, training, and expertise necessary to restore your property to its original state. Locally owned, and operated, our team is available 24 hours a day, whenever disaster strikes. Trust us to clean up your property after a storm, fire, or other event to help ensure that a mold infestation doesn’t take root in your home. Our climate, particularly after a severe storm, supports rapid mold growth. It is essential that your property is properly cleansed, and dried, prior to restoration. Often, our remediation team finds mold infestations due to improper flood and storm damage cleanup.

SERVPRO is faster to any size disaster, and we have the resources to respond quickly, regardless of the size of the event. Our disaster recovery teams stand at the ready to help homeowners and commercial property owners mitigate the damage caused by floods, storms, sewage backups, fires, and other events. We will start immediately by assessing the damage, removing the water, drying and dehumidifying, cleaning and repairing, and completing the restoration, so you and your family can resume life as quickly as possible. Call us today for any water damage or mold removal needs in Clear Lake, and throughout the greater Houston area.

Clear Lake Home Health: Step-By-Step Guide to DIY Flood Cleanup

12/7/2018 (Permalink)

Storm Damage Clear Lake Home Health: Step-By-Step Guide to DIY Flood Cleanup Floods are among the most frequent and costly natural disasters.

The recent floods in the Houston metropolitan area have devastated countless homes and businesses throughout our community. SERVPRO of Clear Lake stands at the ready to assist you throughout the flood cleanup process, from water extraction to restoration. However, if you prefer to do the cleanup yourself, use these steps.

1.      Make Sure Property is Safe to Enter.  Appliances in standing water can present dangerous electrical hazards. Check with your local authorities or utility companies to ensure that electricity and gas have been shut off. 

2.      Wear Protective Clothing. Floodwaters carry sharp debris, sewage, bacteria, chemicals, and even wildlife. It is important to don sturdy work boots, long-sleeved shirts, heavy jeans, rubber gloves, and protective eyewear.

3.      Document the Damage. When it is safe to enter the property and you are wearing protective clothing, take photos and video of each room to document the damage.

4.      Call Your Insurance Company. When widespread natural disaster strikes, insurance companies often deploy extra team members to assist with the claim process. The sooner you call, the better.

5.      Open Windows.  To speed-up the drying process and improve the air quality in your home, open all the windows and doors in the home, weather permitting.

6.      Extract Standing Water. With a wet/dry vacuum, extract as much standing water as possible from your home. If power is still off, use a generator to provide power to the vacuum.

7.      Remove Furnishings and Appliances. Once the water is extracted, remove all furniture and appliances from your home. Homeowners in Clear Lake with water damage should place items outside to allow greater airflow within the home.

8.      Remove and Secure Personal Items for Restoration. Move all personal items including photographs, jewelry, important papers, and other keepsakes to a dry, safe space. Your local Clear Lake SERVPRO team can restore flood damaged photos and other valuables. Call us for more information.

9.      Setup Strong Fans. The sooner you can deploy fans to help dry your home, the better chance you have to prevent mold growth. In the Clear Lake area, mold starts to develop in as little as 48 hours of the water damage.

10.  Cut Drywall. Drywall that has been saturated by floodwaters must be removed. Use a reciprocating saw to cut 6 inches above the water line being careful to avoid the electrical wiring and pipes that could be behind the wall. Remove any insulation, and dispose of it along with the damaged drywall.

11.  Remove Carpet. Since flood waters can carry potentially hazardous chemicals and bacteria, the carpet and padding must be removed. Cut carpet into strips, 3 feet wide, and roll up for disposal.

12.  Disinfect Hard Surfaces. Using a combination of bleach and warm water, scrub every surface in the home. This includes all floors, countertops, cabinetry, and remaining walls.

13.  Apply Mold Inhibitors. Since mold develops so quickly in our area, it is important to treat all areas additionally with a mold inhibitor. While this does not guarantee complete mold growth prevention, it can be an effective deterrent.

14.Begin Reconstruction. Before beginning the restoration process, it is essential that your home has been thoroughly disinfected and dried. Use industrial fans and dehumidifiers for several days to allow humidity levels to fall. Remember, any electrical wires and outlets that were subjected to standing water will need to be replaced. Call a licensed electrician to complete this step.

When electrical work is complete, replace insulation and drywall. Follow with texture, prime and paint. This is also the time to replace carpet and wood floors that were damaged in the flood. The reconstruction process can take weeks, or months, depending on the amount of time you have to devote to it.

Be mindful that the longer water stands in your home, the more extensive the damage will be. Start the cleanup process as soon as it is safe to do so. If at any time you become overwhelmed, give us a call; we are happy to help you quickly get your home back to pre-flood condition.

Tips for First Aid Preparation at the Office

8/22/2018 (Permalink)

Storm Damage Tips for First Aid Preparation at the Office Storm damage in La Marque, TX

It’s storm season in La Marque, TX, and you have probably dealt with some weather-related work interruptions. If you have been so fortunate that you have not had an emergency at work, now is the time to prepare. The best practice for office emergency preparation comes down to two things: having a first aid kit and having a first aid preparation program. Occupational Safety and Health Administration (OSHA) requires the following items to be included in your emergency kit for a small office:

  • Directions for contacting emergency help
  • CPR and resuscitation tools, such as a pocket mask or a bag valve mask
  • Blanket
  • Tweezers
  • Scissors
  • Adhesive tape
  • Various bandages including 2” wide rolling gauze, 4” x 4” gauze pads, 8” x 10” gauze pads, triangular bandages, and adhesive bandages
  • Alcohol wipes or other type of wound cleaner
  • Gloves
  • Splint
  • Elastic wrap

If you have more than three people, you need to increase your emergency kit inventory appropriately or have multiple kits located clearly throughout your building. Check your kit once a month and restock items to ensure you have what you need during emergencies. Keep the kit in a location where it will be easily seen by the workers in the building. Remember to have multiple kits or more supplies for larger offices.

Emergency Planning

Now that you have a first aid kit, it’s important to create an emergency program. OSHA outlines four elements to making a first aid program: employee and leadership involvement, safety and health training, prevention, and analysis of your workplace risks.

What are the greatest risks in your building? You may not think it is much, but don’t forget weather and other sudden events. You may have trees or other debris that can come through the roof or windows, hail or flood potential. Professional remediation can make your building like nothing ever happened, but human injuries can’t always be resolved so easily. Make sure you analyze your risks, and train multiple people on proper emergency response and use of the first aid kit.

If a Storm Cancels Your Flight

7/23/2018 (Permalink)

Coping with the fallout of storms can be a nuisance whether you are at home or on the road. Seasoned travelers flying to or from Clear Lake, TX understand that a weather delay or a canceled flight is always a possibility. However, they also understand that there are proactive and reactive moves to be made when Mother Nature interferes with the best-laid travel plans.

Proactive Moves

Wise travelers have learned the ins and outs of air travel. Sometimes the best defense is a good offense.

• Stay informed about the weather forecasts for your points of departure and arrival.
• If at all possible, avoid travel when inclement weather is predicted.
• Try to book direct flights to avoid layover cities where weather can factor into your connection’s timeliness.
• Leave early to avoid traffic and airport security delays even if your flight is running late.
• Pack lightly and carry your bag on the plane; retrieving checked baggage can be complicated if your flight changes.

Reactive Moves

If your flight is canceled and following proactive storm tips hasn’t helped, don’t despair. There are a few ways to bounce back from a canceled flight.

• Call the airline as opposed to lining up at the airline’s service desk in the airport. You will be served more quickly over the phone.
• Make the most of what airlines are willing to offer. Ask them to help you rebook or reimburse you for a connecting flight.
• Ask for reimbursement for food or lodging if the delay is substantial.
• Ask for reimbursement for a rental car if driving is an option.
• Don’t lose your cool. Calm and persistent customers have more success in getting what they want than those who display anger.

The airline is not required to compensate you unless it bumps you because it oversold the flight. For a canceled flight due to a storm, you are simply rebooked. Visit http://www.SERVPROclearlake.com/ for more information on storm damage

Tips for Maintaining the Roof on Your Commercial Building

6/17/2018 (Permalink)

Your commercial building is an investment in your future, and as such, you need to invest in it. Though there are several maintenance measures that you need to be aware of, by far one of the greatest is roof maintenance. Your roof is your building's most vulnerable component, yet, it is also one of the most important. Your roof protects your building's assets from the elements, which is why you should invest in bi-annual inspections and measures to prevent a roof leak or other issue. In addition to annual inspections, there are other measures you can implement to keep your roof in great condition:

• Check the drains.
• Remove all debris from the rooftop.
• Inspect the gutters.
• Check for holes, leaks, mechanical abuse and other issues.
• Trim back any trees that overhang your roof.
• Make sure sealant and caulking are still intact.

Have a Plan in Place

In addition to knowing what you need to do to maintain your roof, you should also have a thorough and written plan in place. A properly written plan—and a way in which to execute it—can extend the life of your roof by years. Your plan should identify how to catch failures, such as a roof leak, and areas of despair early on, and before they become major and costly issues. Your plan should also leave an area in which you can note roof maintenance efforts, that way you can visually see which repairs have been made, and which areas still need attention.

Hire a Professional

Do not attempt to inspect and repair your roof on your own. Whether dealing with a leak or detached shutters due to wind damage, hire a Clear Lake, TX professional roofer to perform both inspections and repairs. Not only does a professional know what to do in each given situation, but a professional also knows which signs of disrepair to look for. Additionally, a professional roofer has all the right safety equipment and training.

Whether you're dealing with a roof leak or simply want to make sure that your roof is in good condition, call a professional to lend a helping hand. A properly maintained roof can prevent structural damage and the possible need for further remediation efforts. Visit http://www.SERVPROclearlake.com/ for more information on storm damage

Tips for After the Flood

4/11/2018 (Permalink)

Severe storms such as hurricanes and tidal surges can create a lot of havoc. Flooded houses, washed out roads, and downed power lines are just a few examples of the destruction that these storms can cause. Once the worst of the storm is over, it’s important for homeowners in Clear Lake, TX, to be smart about flood water and other hazards while dealing with the analysis and restoration of their destroyed homes. Here are a few things you should be aware of before getting ankle-deep in the recovery process.

Don’t Return Immediately

Once the rain has stopped, it might be tempting to return as soon as possible to assess your home’s damage. However, this could be a dangerous move if the weather is still erratic or if the area where you live is currently hazardous. Before you return, here are a few suggestions:

• Wait until authorities indicate that the flooded area is safe
• Stay away from power lines or trees that have fallen
• Watch the news for any updates or warnings

Wait until it’s safe to return to your home so you can reduce the risk of getting injured.

Avoid Flood Water

If you are dealing with a flooded home, there is likely to be a few low areas that are still submerged in water. Do not come in direct contact with this water because it can contain sewage and harmful pollutants that could harm your wellbeing. Being exposed to unsanitary water can lead to serious health issues or infection, so be sure to wear protective clothing.

Discard Contaminated Possessions

Once you’ve re-entered your home and started the restoration process, be sure to get rid of any furniture or possessions that were exposed to flood water. Unless thoroughly cleaned, these items are dangerous. Be sure to either dry clean or discard any contaminated items of clothing so that harmful pollutants do not come into direct contact with your skin.

You may want to contact a professional company to help you assess the water damage, remove debris, and sanitize your home. By following these tips, you can be safest while dealing with any storm’s aftermath. For more information about storm damage, visit http://www.SERVPROclearlake.com

4 Tips on Flood Damage Control

1/24/2018 (Permalink)

After a flood, it’s time for you to start thinking about cleanup. Without the right equipment, you may wonder how to get the water out of your basement or home. In case of flooding in Clear Lake, TX keep these four tips in mind.

1. Flood Water Is Always Contaminated

No matter where the flood originated, it’s safest if you always treat the water as contaminated. If the flooding was caused by a storm, or if the water has stood for more than a day, then odds are it is contaminated. You don’t want to be caught in contaminated waters without the proper equipment, so it’s safest to always assume the water is black water.

2. Don’t Let Standing Water Stand

The longer standing water is left, the worse the damage can become. For instance, mold grows within 48 hours and as early as 24. The longer the moisture stays, the harder it might be to dry your walls and furniture. Additionally, the structure could also become soggy and prone to rot if left for too long. As soon as possible, water should be removed by a sump or trash pump operated by a professional.

3. Dehumidify Your Home

A dehumidifier could help if your home or basement has flooded. This helps dry everything out once the water is removed. Remember that any moisture left behind can lead to mold growth. Pumps can get rid of excess moisture.

4. Look for Trapped Water

Once the water is gone and you have dehumidified, you may think the job is done, but this isn’t always the case. Make sure to check around for trapped mud or water. If you miss anything, it’s possible mold will still grow, which means you’ll likely continue to experience water damage.

Clearing out water after a flood and taking care of the subsequent moisture can be overwhelming at first. However, with these tips, it shouldn’t be difficult to remember what needs to be done and the equipment that should be used. Visit http://www.SERVPROclearlake.com for more information on storm damage.

How to Prepare Your Property for an Oncoming Storm

12/18/2017 (Permalink)

How to Prepare Your Property for an Oncoming Storm

Oftentimes, business owners will hear about a storm well in advance. While there are times that a flood watch could be little more than a false alarm, there are too many cases where it isn’t. It’s never a good idea to wait on storm preparation. Here are three preparation steps professionals in restoration strongly suggest to business owners to help them handle oncoming storms and flooding.

1. Clean Gutters and Storm Drains

Gutters and storm drains are your first defense against flood waters. If your gutters are clogged, then they may not be able to withstand the weight of storm debris. After all, the water will build up even more than if the gutter were clear, and this could cause extensive damage. Storm drains have a similar issue. If not cleared in advance, they could be clogged and this will cause the flood to be worse, as it has nowhere to run off.

2. Protect Your Important Items

In case of a storm warning with major flooding expected, you should remove all of your electrical appliances and valuables before the storm. This includes furniture and rugs. Anything that could be damaged by the water and will be a burden on your business shouldn’t be left behind. Once the storm hits, the rest happens quickly. You want to make sure you move these items in advance.

3. Put Away Important Documents

Many important documents can’t be replaced. This can include financial or other business information. Once these documents have sustained storm damage, then that’s the end of them. You can file documents away in plastic, airtight containers or a waterproof safe and store them on higher ground away from the flooding.

If you’re dealing with flood potential in Clear Lake, Texas you have to remember that preparation is usually the key to dealing with less damage. The more that you prepare, the easier it will be to restore everything when it’s finished. Even if you aren’t sure the flood damage will be extensive, it’s better to be safe. Visit http://www.SERVPROclearlake.com for more information on storm damage.

Expert Storm Damage Remediation

11/2/2017 (Permalink)


Expert Storm Damage Remediation

Many places encounter storms and severe weather events. Heavy rainfall and flooding lead to tremendous damage to property. The losses that come as a result of these weather events must be dealt with efficiently. Storm damage repairs aren’t as easy as most people think.

Flooding, river flooding, hail storms, ice dams, and hurricanes accompany most storms. These two are very dangerous and can cause damage to lots of properties. Floods can lead to sweeping away of houses, cars and even people. Hurricanes are known to carry away roofs and any object that doesn’t firmly stand on the ground from flood water. On the other hand, storms cause ice damming and storm surges that can hurt people.

Businesses just like any other property are prone to wind damage and roof damage which might be caused by river flooding. The act of storm damage restoration is for people with experience and knowledge in such matters. Seeking roof damage and hail damage professional help has numerous advantages and is incomparable to ‘Do it Your Own’ methods. An expert will inspect, identify the damages, come up with a cost-effective measure and undertake the actual restoration procedure. Moreover, the restoration agency will provide a guideline on how to avoid and deal with future storms.

Property owners should immediately seek help to get storm restoration services. They assist in the following;

• Roof repair
• River flooding
• Roof leak
• Hurricane damage
Water restoration
• Frozen pipes
• Ice damming
• Roof repair
• Wind damage
• Flood water
• Home restoration
• Ice damage
• Storm remediation.

The team of roof damage, hail damage, and ice damage experts comes up with plans on how to tackle the above disasters as soon as possible. They also provide flood pump amongst other services. As a result, there will be cleaning of walls, repair of frozen pipes caused by roof damage, removal of standing water, river flooding and groundwater through storm remediation.

What is the Process of Storm Damage Restoration?

The ice dam victims should immediately contact the storm restoration and ice dam companies as soon as the ice dam disaster occurs. The ice damming companies usually have flood pump, trucks, and workforce that can respond quickly.

On arrival, the storm restoration experts begin with the assessment of the damages. The obligation is to come up with a report on the losses. The next stage involves sealing of holes on roofs and walls. The storm restoration experts begin with the walls and ceilings so that they avoid more damages from occurring. Moreover, sealing ensures that there will be no more wind damage, hail damage, ice damage, and roof leak through storm remediation.

Water extraction and roof leak is the third step in storm damage restoration. This procedure requires specific tools such as flood pump and that’s why only a storm and home restoration organization can offer such services as storm remediation. The roof leak and roof repair team will be able to remove victims stuck in flooding areas safely. In instances of ice damming, the group provides airlifting and flood water services to flood water victims. Other than having flood pump, the water restoration team usually has lots of experience and can deal with the disaster effectively.

Storm remediation also involves the use of dehumidification and drying water restoration procedures to make the rooms go back to their original states. Dehumidification comes in handy in cases of ice damage. They also dry the furniture, clothes and electrical appliances with use of specialized equipment during home restoration.

Cleaning follows after the property is free from ground water. The flood water team tides up property such as furniture and walls. Moreover, they inspect if molds could have taken advantage of the situation. If they have, they treat the fittings to prevent mold from spreading.

Once the room is thoroughly dry from ground water, the following step is to conduct the home restoration process. In cases of both commercial and residential areas, flooding affects things such as wiring and plumbing to check for frozen pipes. The professionals perform a thorough ground water inspection to ensure all these processes are running smoothly. After that, if the owner wishes they can remodel and change the designing of the house so that they can resume their day to day activities.

The final step is known as ground water mitigation. It is a remedy for businesses that are in stormy areas through storm remediation.Prevention is better than cure; therefore the method aims at ensuring the disaster does not occur again. The professionals will conduct roof repair, and deal with frozen pipes to avoid re-occurrence of such tragedies.

Storm damages and hurricane damage, hail damage, and ice damage can cause stress and are quite expensive. The best and most effective way to deal with hurricane damage is seeking storm remediation, hurricane damage services such as professional storm and water restoration come from experts. They will advise on how to plan, deal with groundwater, wind damage and return your property to its original state.
Visit http://www.SERVPROclearlake.com for more information on storm damage.

What Storm Damage Professionals Do After a Storm

9/26/2017 (Permalink)

What Storm Damage Professionals Do After a Storm

The United States experienced the effects of hurricane damage three times in a row in 2017 after Harvey, Irene and Jose swept across the country. While hurricane damage is something that can occur on both commercial properties and private homes, it's not the only type of damage that storm restoration professionals deal with on a regular basis. Storm restoration professionals can also help with any type of flooding like river flooding, a roof leak, wind damage, an ice dam and ice damage that requires a roof repair. Ice damming can also cause other forms of roof damage and lead to problems with ground water and frozen pipes, but home restoration professionals can help with all types of storm remediation.

Property Inspection

One of the main things that storm damage companies can and do after a storm is a full property inspection. They do not just look at the problem that the owner called about because they know that other problems can exist. Hail damage may cause a roof leak or tear the shingles off, which will require a roof repair. Any flood water in the building can freeze and cause frozen pipes to form. A full inspection will also check for wind damage, roof damage, ice damage, hurricane damage and any type of hail damage.

Removing Water

An easy way to remove flood water or ground water on the floor and in other areas of the building is the use of a flood pump. Those who live near the coast or a body of water often have a permanent flood pump set up in their basements or near their foundations. With river flooding or any other type of flooding, the flood pump will carefully extract that water from the property. These pumps can also work in other types of storm remediation. A water restoration or home restoration expert might use a flood pump to remove water that caused ice damming on the sides of a building as soon as that ice dam melts.

Drying

Extracting the water left behind by ice damming or flooding is just one step in the drying of the home or business. Once the excess water caused by river flooding or another type of storm damage is gone, they can use fans and other procedures to completely dry any remaining flood water or ground water. That flood water might enter the home because of a roof repair that went unnoticed, a roof leak no one spotted, wind damage that broke a window, hail damage to the roof or because of an ice dam. Ice damage relating to frozen pipes can cause flooding too. Home restoration experts can dry any water caused by roof damage as part of the process of storm remediation.

Insurance Help

Those calling for storm restoration help or because they need help with water restoration after river flooding will find that storm damage professionals can help them navigate through the often tricky world of filing an insurance claim too. Insurance companies may refuse to accept a claim because of a roof leak that already existed, a previous roof repair or because the owner did not take steps to prevent wind damage or roof damage like ice damming. With the help of a good company, commercial property owners and those who own their own homes or rental properties can file an insurance claim and get the necessary storm remediation.

Some of the common ice damage issues that can arise in winter include an ice dam forming and hanging off the side of a gutter and frozen pipes that break open and spill ground water all over the floors. Other seasons can bring both hurricane damage and hail damage. Storm restoration companies have experience in all types of restoration work and can help clients with any type of water restoration or home restoration work. Visit http://www.SERVPROclearlake.com for more information on storm damage.

Three Risks After a Hurricane

9/13/2017 (Permalink)

Clear Lake will often have hurricanes which leave devastation along its wake. It is important to keep an eye out for these three potential risks after a hurricane.

  1. Bodily Harm -  Flood water carries bacteria and other contaminates. Before entering your home wear proper protective equipment such as gloves and goggles. It is also important to have all your vaccinations such as Hepatitis and Tetanus. 
  2. Electrical Shock - Many power lines and cables will be damaged during the storm. If the power has not been cut from the lines then they can pass electrical currents along the flood water.
  3. Local Wildlife - Be careful during the clean up process as many wildlife creatures will also be homeless or maybe in a new home; your home. It is common to find snakes and rats trying to stay on high ground.

Remember these risks before doing any cleaning and remediation after a hurricane. Stay safe out there.

Handy Information after a Hurricane

9/13/2017 (Permalink)

Handy Information after a Hurricane

Texans are not rookies when it comes to hurricanes and storms. They understand that stores will be closed, gas lines will be long, and electricity and phone use will be sporadic. It is also important to know what to expect from a SERVORI as the cleanup process begins.

Wait Times - There will be some wait times as there are hundreds of calls being handled by the restoration company. SERVPRO is a national franchise with a large call center to help take in all the leads of homes that need to be cleaned. The good news is that all the SERVPRO companies will be invited to help with cleanup. As more SERVPRO crews arrive more work can be handled lowering the wait times.

Demolition and Repair – There will be a lot of the home that will be torn out as flood water is considered “black water”. The home will be functional but carpets, wooden cabinets, and some drywall will be removed from the home. Repairs will take a long time as electricity and materials will be hard to come by. Hardware stores will try and stock their shelves but without power tools the repairs will have to wait.

Hurricane Safety Tips for Clear Lake

9/12/2017 (Permalink)

Hurricane Safety Tips for Clear Lake

Texas hurricanes are a serious threat to coastal areas. In order to know if the risk for hurricanes is severe in your area, heed local weather reports and be aware of the difference between area advisories.

• Hurricane Watch – This means the threat is less than 48 hours away; look over your hurricane plans and be prepared to act in case of a warning.
• Hurricane Warning – This means hurricane conditions are anticipated within 36 hours. Finish up any preparations and vacate the area when instructed.
• Tropical Storm Watches and Warnings – This signals that a tropical storm is a threat to your location. Dangerous winds and flooding are possible, so pay attention to these advisories.

If you live along the coastlines or in one of the top 10 danger zones, you are at higher risk than most. Keep the advisements top of mind during hurricane season to keep you and your property safe.

If your home suffers damage after a hurricane call SERVPRO of Clear Lake from our main page.

Planning for a Hurricane

9/12/2017 (Permalink)

Planning for a Hurricane in Nassau Bay

Coastal hurricanes can be made less severe by taking these simple steps.

1. Plan Ahead
2. Heed Authorities
3. Stay Calm

Plan Ahead
• Pack a "go bag" backpack with all the necessary supplies, such as food water, and all of the other essential supplies that you will need.
• Put important documents, such as medical information, identification, insurance policies, and official documents into an easily accessible waterproof container. .
• Put together a plan including your destination if you are to evacuate, as well as the time and means of family members contacting one another once away from the area. Make sure gas tanks are full.
• Unplug small appliances in your home, turn off propane tanks, and eliminate all potential safety hazards. Put your freezer and refrigerator on the coldest settings and keep them closed, so that the coolness is retained in case of a power outage.
• Close hurricane shutters, doors, and windows, when you leave. If there are no hurricane shutters, close and board up doors and windows with plywood.

Heed Authorities
• Listen to the local news or a NOAA Weather Radio for updates.
• Only return home when officials declare it safe.
• If you live in a home that is not sturdy enough to withstand the wind, such as a mobile home, evacuate early.

Stay Calm
• Practice your hurricane escape plan beforehand so that you are well prepared.
• Avoid washed out bridges, flooded roads, and other unnecessary risks. Use your road maps to find safe escape routes.
• Give children fun activities to do and reassure them that everyone will be staying together.

Quick Tips for Working with Your Insurance for Restoration – Clear Lake

2/21/2017 (Permalink)

Storm Damage Quick Tips for Working with Your Insurance for Restoration – Clear Lake Don't drown in paperwork after a storm damage claim.

Regular life is stressful enough, but if you are surprised with flooding or other water damage in your home, everyone in the household will be stressed. Whether Houston flood damage leaves carpeting soaked and soggy or you have come back to a disaster after evacuation, severe weather and damaged pipes will cause significant worry about how to start putting back together your daily life.

However, you can prepare for these unknowns by knowing what to expect and create a plan in case of emergency. To assist you, SERVPRO Clear Lake has put together this mini-guide to help you understand the flood insurance claim process.

The first thing you will want to do is call your insurance provider. Although the U.S. government funds the National Flood Insurance Program (NFIP), local home and rental insurance companies are the exclusive sellers of Flood Damage Insurance. While you will be working directly with an insurance agent, SERVPRO can also serve as a liaison, helping you to navigate through the claims process.

After your initial call to your insurance company, contact your Clear Lake area SERVPRO. We are available every day, all day, to handle your emergencies. Even if you are not able to reach your insurance agent immediately, SERVPRO will take your call and begin to work with you on first response remediation solutions. Have questions about what to do first or what items can be restored? Clear Lake SERVPRO is here to answer those questions and more. Our compassionate team understands your distress and will guide you through the storm damage restoration process.

Now you can begin your water damage restoration. We pride ourselves on having the fastest response time to storm damage in your area. We will arrive at your home prepared to conduct an inspection and moisture readings, create a scope of the damage and provide an estimate for you and your insurance provider. Our team will arrive prepared and ready to start immediately. Using our dedicated SERVPRO Claims Information Center (CIC) we can store and access your information easily and quickly.

Our SERVPRO team members are the premier flood and water damage restoration experts in Clear Lake and the surrounding areas. We are also the preferred remediation team for home insurance providers, and the most trusted helper for Houston storm disasters. Storm damage restoration and navigating flood insurance claims can feel stressful, but we are here to assist you with every stage of the recovery process.

For emergencies and other situations, call 713-461-2700 anytime to reach your area flood damage experts, SERVPRO Clear Lake. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

Houston Home Safety: Essential Hurricane Preparedness

9/19/2016 (Permalink)

Storm Damage Houston Home Safety:  Essential Hurricane Preparedness SERVPRO prepared kits will ensure you are prepared throughout the year.

September is National Preparedness Month and for those of us in the greater Houston metro area, it is vital that we stay prepared for severe weather throughout the year. We are all well aware of the damage that a hurricane or flood can inflict on our city and the Houston area water damage sustained by Houston homes and businesses each year. This month, let’s all take the initiative to follow the recommendations provided by the Department of Homeland Security and get prepared for when the next disaster strikes our community.

  1. Create a Family Emergency Communication Plan. Make sure that all members of your family, those living in the Houston area, and those outside the area, know how to communicate during severe weather. Remember, mobile phone networks are often overwhelmed during a disaster so have a plan to use landlines, texts, and emails. Also, it is important to recognize that you need a rallying point to reunite if you are separated, or become separated, during the emergency. Your local Houston SERVPRO encourages you to prepare for any special needs of the family, and pets. Keeping a supply of medications on hand during severe weather season, and copies of important papers and documents in the Cloud for easy retrieval is recommended.
  2. Preparing Kids. It is vital for the safety of your children that in the event disaster strikes while they are at school, or away from home, that they know what to do. The Family Emergency Communication Plan recommended above must be accessible to your children as well. For some families, the addition of an out-of-area family member to the communication plan that can act as the go-between during an emergency is helpful. Parents should also request a written copy of the children’s school (and daycare) emergency plans, so you know where to reunite with your children.
  3. Elderly Family Members. Make sure that older adults in your family know how to use technology that can help during an emergency, and be sure that they have the support they need during an emergency to evacuate if necessary. Helping family members create a “go bag” that has their medications, and important papers will help tremendously in the event a disaster strikes the greater Houston area.
  4. Plan with Neighbors. It is wise to reach out to your neighbors and share communication plans and evacuation plans. If your children or their children are home alone during severe weather or another emergency, it is imperative they understand where to turn for immediate help.
  5. In the midst of a hurricane or other emergency, it is vital that you remain safe. Don’t drive through floodwaters, don’t walk through water where power lines are down and don’t enter properties that are flooded. Be cautious; floodwaters carry many hazards including wildlife and sharp debris, and it moves fast and can quickly whisk you away.

A little preparation in advance of a hurricane saves lives and property. Your Houston SERVPRO team wants to remind you that if disaster strikes, we stand at the ready to help you through all aspects of the storm and water damage, from water extraction through rebuilding. Call us any time, we have crews available 24 hours a day and stand at the ready to assist our community whenever disaster strikes.

About The Clear Lake SERVPRO

SERVPRO of Clear Lake is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen.

Clear Lake Home Safety: How Fast Can Storm Damage Be Fixed?

7/18/2016 (Permalink)

Storm Damage Clear Lake Home Safety:  How Fast Can Storm Damage Be Fixed? As members of the community, we understand how important it is to our customers to get back into their homes after disaster strikes.

The greater Houston metropolitan is known for its active theater and cultural district, the NASA complex, a thriving central business district, fine restaurants, and beautiful countryside. However, we are also known for our severe weather events.

Storms damage thousands of area homes each year, and the resulting cleanup and restoration process is often an overwhelming task for homeowners. That is why, from the first call to the insurance company through to the completion of your restoration, your Houston SERVPRO of Clear Lake asks you to partner with us in the process of getting back into your home.

One of the first questions you may ask our highly trained restoration specialists is “How fast can the storm damage be fixed?” The answer to that question depends on the four key factors:

1. Insurance Company and Homeowner Approval of Restoration Plan. Before we can begin working on your home, you and your insurance company need to approve and sign our work contract. This contract will detail the work to be done, a timeframe, and the budget. The sooner we can come to acceptable terms, the more quickly work can begin.

2. Severity and Scope of Damage. If the recommended course of action is a only a thorough cleaning, disinfecting, and dehumidifying of your home and belongings, the water damage was likely minor and can be fixed quickly. However, if best practices and health codes indicate that drywall, insulation and carpets need to be removed and replaced, the process will take considerably longer. Likewise, if only a couple of rooms in your home were damaged, the restoration process will obviously be much quicker than if the entire home was damaged by floodwaters.

3. Availability of Contractors. In the event of a widespread natural disaster where many homes and businesses are damaged, reliable contractors quickly become booked, sometimes for many months to come. That is why it is imperative you contact your locally owned and operated Houston SERVPRO without delay. SERVPRO's Disaster Recovery Team mobilizes quickly after a natural disaster to set up local command centers and increase our resources and manpower; no one surpasses our readiness to help our friends, neighbors, and members of the greater Houston area community.

4. Infrastructure Damage. After a devastating natural disaster, the infrastructure of a city— including roads and utilities—can take several weeks to be brought back online, and this can delay the restoration process. In the first few days after a historic weather event, it is sometimes difficult for our technicians and specialists to move around the area. However, you can rest assured that we are doing the best we can start rebuilding our community and your home. Damage to roads may cause a delay in the arrival of building supplies, so we ask that our customers remain patient, while we remain vigilant in getting the project done safely and done right.

Recovering from flood, hurricane, tornado, or other severe weather event does take time, but as members of the community, we understand how important it is to our customers to get back into their homes after disaster strikes. Call on us anytime your home is damaged; we are available 24 hours a day to respond, and will begin storm damage restoration work as quickly as possible.

About The Clear Lake SERVPRO

SERVPRO of Clear Lake is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen. 

Clear Lake Home Health: The Definitive Summer Storm Checklist for the Greater Houston Area

6/2/2016 (Permalink)

SERVPRO of Clear Lake wants to remind our community that we are heading into severe weather season. It is imperative to prepare for the worst-case scenario, because a slow-moving thunderstorm, hurricane, or other event can cause significant water damage in the greater Houston area, making it difficult to evacuate or even get around. As we have witnessed over the last few years, flood damages our local businesses, homes, roads, and the infrastructure we depend upon. Use this checklist in the event a natural disaster is forecast for Clear Lake and surrounding areas:  

Now:

1.            Develop and Test an Evacuation Plan. Make sure every family member knows the evacuation plan and an alternate route in the event roads are blocked.

2.            Inventory your Home. Take photos and videos, and complete an inventory of all items in your home, garage, attic, and any storage sheds. Back up this information offsite.

3.            Develop and Test Your Communication Plan. Plan and test two scenarios, the first for a storm or event forecast in advance, and the second for an emergency situation with no warning. Include family and friends outside the zone.

4.            Make Plans for Pets. Where will pets stay and how will they be transported in the event you must evacuate? Make sure they are up to date on all shots, are micro-chipped, and that you have piddle pads or newspapers on hand in the event they need to relieve themselves during a vicious storm.

5.            Purchase a First Aid Kit. Make sure to include elastic bandages, scissors, tape, antibacterial creams, and general wound care items.

6.            List Items for a “Go Bag.” Each family member and pet should have a dedicated bag that can be quickly filled with necessary items in the event you must evacuate immediately. Include clothing for severe weather and its aftermath, including boots, eye protection, gloves, long pants, long-sleeved shirts, undergarments, sleeping attire, and items for personal hygiene.

7.            Clean Up Landscaping. Trim any low tree branches, as well as branches that could go through a window or damage the roof. Remove debris from gutters and make sure gutters have extenders to drain excess water away from home.

8.            Schedule a Roof Inspection. It is wise to schedule an annual roof inspection prior to storm season each year to prevent leaks and damage to your home.

9.            Check Window Well Covers for Cracks.

10.       Test Sump Pump, Backup Battery, and Hose.

11.       Store Important Documents in Watertight Containers. These include passports, birth certificates, marriage/divorce decrees, and other documents as necessary. Preferably, scan and keep all items in offsite or Cloud storage.

When Storm is 2-3 Days Out:

1.            Purchase Plywood for Windows and Doors.

2.            Backup Computer, Phone, and Tablets.

3.            Fill all Vehicles with Fuel.

4.            Purchase Ample Water. A good rule of thumb is one gallon per day, per person in the home. Don’t forget that pets will also need water.

5.            Store 3-5 Days’ Worth of Non-Perishable Food.

6.            Stage Flashlights Throughout the Home and Test Batteries. Purchase headlamps for greater security and hands-free operation. Many have a flashing red light setting for emergencies.

7.            Test Battery-Powered Radio.

8.            Pack “Go Bags.” Add clothing, medications, important papers, and your evacuation and communication plans.

9.            Turn Refrigerator and Freezer to Coldest Setting. In the event power is shuttered, this will give your food more time at safe temperatures. You can freeze a gallon or two of milk, and once power is off, keep items cool in the refrigerator.

10.       Listen to Local News Outlets. Heed storm warnings. Pay particular attention to the location of shelters in your area.

When Storm is 24 Hours Out: 

1.            Close Shutters or Board up Windows with 5/8 inch Plywood and Reinforce Garage Door. This can help prevent water and other storm damage to your home.

2.            Bring all Outdoor Items Inside. This includes patio furniture, BBQ grills, and other items that could become projectiles in the event of high winds.

3.            Fill Bathtub with Water. This water can be used for personal grooming, flushing the toilet, etc. Water may not be drinkable after a significant weather event.

4.            Charge All Devices.

5.            Gather Board Games and Coloring Books for Kids. Set up a play area in an interior room with items to keep them occupied during the storm.

During the Storm:

1.            Unplug Electronics.

2.            Stay Inside.

3.            Follow Local News and Heed All Warnings.

4.            Wear Whistles Around the Neck. In the event you need to evacuate or your home becomes damaged, each person should be wearing a whistle.

5.            Evacuate if Recommended Via Your Evacuation Plan, or as per First Responder Instructions.

When the storm has passed, remember that flooding is still a possibility for some of the lower lying areas of our community. Never drive or walk through flooded areas, as floodwaters are extremely powerful and can carry potentially hazardous wildlife and debris. If your Clear Lake or surrounding area home is damaged, call Clear Lake SERVPRO immediately. We can work directly with your insurance company to fix the damage caused by seasonal storms. 

Clear Lake Home Health: 6 Risks of Improper Storm Damage Restoration

3/15/2016 (Permalink)

Storm Damage Clear Lake Home Health: 6 Risks of Improper Storm Damage Restoration SERVPRO's Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

From time to time, Mother Nature takes its toll on the Houston area. Hurricanes, torrential downpours, tornados, and other significant weather events can cause significant water damage in Clear Lake and surrounding communities. While it may be tempting to jump start the restoration process, here are 6 risks you must be aware of:

1.      Injury.  Flood waters in our area carry bacteria and significant amounts of debris. Prior to starting the cleanup process, proper protective clothing, eye wear, and a tetanus shot are highly recommended. Exposed skin that comes in contact with flood waters can cause infections and illness. If the electricity has not been turned off by the utilities company, you are at risk of electrocution. In addition, if natural gas has not been turned off, dangerous fumes may be emitting from dryers, kitchen ranges, space heaters and water heaters. Proceed with extreme caution before entering your home.

2.      Wildlife Injuries. Wildlife gets caught up in the flood too, and waters often carry poisonous snakes, insects, and rodents. When the flood waters begin to recede, it is important to do a thorough investigation into closets, corners, behind furniture, duct work, attics, and crawl spaces where wildlife may be hiding. Bites from wild animals can lead to serious injuries.

3.      Asbestos Dangers. Removal of items with asbestos must be removed and disposed of properly. This is not something that should be attempted by homeowners. A professional flood damage restoration team in Clear Lake and surrounding areas is highly recommended. Asbestos is commonly found in homes with vinyl or linoleum floors and in some pre-1990 homes in drywall, ductwork, and insulation. If you have an older home, proceed with extreme caution.

4.      Bacteria. After a flood, every surface and item in the home must be properly disinfected. As mentioned above, flood waters carry harmful levels of bacteria. Without thorough disinfecting, items in your home may remain hazardous.

5.      Mold. Often, construction after a flood begins too soon. If the humidity levels in the home are not brought down to safe levels, and drywall or other structural elements are not thoroughly dried prior to restoration, mold will develop. The best course of action for mold prevention in Clear Lake is proper dehumidification with advanced drying equipment.

6.      Severe Stress. Not to be overlooked is the time, money, and stress of attempting water damage restoration yourself. Your locally owned SERVPRO of Clear Lake has undergone extensive training, and we have the experience, and tools necessary to bring your home back to pre-storm damage condition. We work directly with insurance companies to ease the process, and we stand at the ready to help our neighbors, 24 hours a day, 7 days a week.

In Clear Lake, water damage, storm damage, sewage backups, fires, and mold remediation can all be handled by Houston SERVPRO. When disaster strikes, call us immediately. Our process begins the moment you call. Our team will them come and inspect and assess the property for damage, and begin the water removal, and drying and dehumidification process. Then, we move forward with the cleaning and repair, and lastly, we begin the restoration process when appropriate.

About The Clear Lake SERVPRO

SERVPRO of Clear Lake is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen.