What our Customers say...
The winter freeze broke pipes in every room of our office building. Total disaster. Luckily we were recommended to SERVPRO by our contractor. They worked with our insurance and immediately got out to our office and started removing the wet carpets, insulation and ceiling tiles. They set up machines to dry everything out. And even with thousands of people calling them across the county, they showed up and worked hard to take care of the problem. They even bring a dumpster and throw out destroyed materials. They ripped out sheetrock, insulation and even damaged countertops. They use moisture meters and spray for mold prevention. You could reach them any hour of the day. Biggest props to Kevin and his team Oscar, Jason and Desmond. Kevin answered all our millions of questions and kept us laughing during a very stressful time. They worked fast, efficient and did a great job. They also had teams follow up for days with moisture meters and made adjustments until all areas are dried. Highly recommend them for any remediation project!
Oh my god, Rashad Kennedy did it again! Very professional, very detailed. I couldn’t ask for any other representative. I would refer him to the whole world if I could. I really appreciate him for an excellent job done.
Kevin, Oscar and Darien did an amazing job cleaning my AC pipes. They are very professional and very kind.. I will refer them to all my friends.
First of all I would like to start off by saying I am so grateful for SERVPRO, my washer malfunctioned at 2:30 in the morning. The team was there by 5 o’clock am, wasn’t complaining, did their job very professionally, very respectful and I am 100% referring in this company so anyone else with a water issue can depend on SERVPRO. They checked on me every day to make sure everything was OK. I had been laid off due to Covid since June 1 and those guys were very understanding about my situation, not one time did I let my situation affect how I was feeling with the water damage. I just want to say thank you guys for praying for me and taking care of me and you guys deserve kudos for everything you did forever grateful Ms. Little. Kevin, Felton, Desmond, Darian, Oscar and Noah. (My Guardian Angels) May God continue to bless you and thanks for being a blessing in my time of need.
We're starting the rebuild. I hope to be home by Christmas. That hope is high because SERVPRO is dedicated to their word and with their knowledge and a lot of prayers. It will be completed.
We had SERVPRO of Clear Lake assigned to us by our insurance company to assist in cleaning up after our water heater failed and flooded our house. There are many SERVPRO locations, and we had several representatives come by to measure moisture levels daily. Felton Price from the Clear Lake office was very professional, prompt per the schedule, and seemed to make getting our house back to normal a personal priority. We did not get to choose SERVPRO of Clear Lake, but we are glad that they were chosen for us and we highly recommend them.
Showed up on time with mask. Assessed our situation thoroughly and provided us with solutions. We were very appreciative of their honesty as their evaluation and subsequent suggestions for fix were very minor in nature. We would definitely use them again!
SERVPRO was fast and reliable during the state of emergency! Thank you for your help!
Thank you so much Jerry Reyna and Kirby Murphy!
You came to my mom's rescue at such a crazy hour. Thank you for your professionalism and genuine concern!
Keep up the excellent work and the superb attitudes! I highly recommend these guys!
Rashad Kennedy and Andrew Wilson from SERVPRO did and exceptional job and were both kind and courteous. I definitely recommend them to others.
WOW! I am not one that normally leaves reviews but these guys deserve ALLLL the stars! I am so very happy/thankful that I called SERVPRO! I had a water leak from the ceiling in my guest bedroom at 10pm - by 11pm Sam and Andrew showed up... (VERY RELIABLE SERVICE given the time at night) They were professional and walked me through everything! They explained what to expect, what they were going to do and most important- what to expect/do after. Sam and Andrew are the reason I will HIGHLY recommend their service to any of my family/friends. So very thankful! They deserve a vacation after leaving my house at 1:30am! Fast and reliable service hands down!
Mercedes and Sean I highly recommend the service. They are very detailed and professional. They wow me!!!!!
SERVPRO arrived immediately upon notification. I was walked through the process Kevin answered all of my questions and questions I didn’t even know to ask. Kevin & Xavier did an amazing job of removing the damaged flooring, Sheetrock, etc. my home was sanitized and left cleaned. My family & I were so impressed with their fast work and how thorough they cleaned. They were very respectful and concerned for the family. They relieved us of so much stress . Thank you SERVPRO.
Rashad Kennedy was our rep and did an outstanding job.
SERVPRO came out a week ago to do an inspection for water damage restoration. I was very pleased with the services, but SERVPRO actually came back out today to start services. Rashad Kennedy was the lead and displayed remarkable customer service and I'm very pleased with his services. I will definitely let State Farm know that SERVPRO is outstanding and highly recommended. I was overwhelmed at first, but Rashad made this situation very easy to deal with. 5 Stars.
I loved conversations with these gentleman while they were in my home. Lots of fun and professional at the same time. Highly recommend!!!
The day after we made our insurance claim, SERVPRO was at our house cleaning up!! They explained everything and did a great job. Thank you!
Definitely lives up to their names! Professional service! They not only do the service requirements but give great tips on maintaining. Thanks guys!
We had water damage in our home and Sam and his team were amazing! They came out quickly and were so hardworking and professional. They took tender care of our house and our belongings! I am beyond grateful and completely confident that the job was done right!
SERVPRO did an amazing job when we had a water pipe leak. They came immediately, removed all the wet drywall, treated the area for mold and removed the wet carpet. They were extremely professional, hardworking and didn't cut corners. When they had to return to check out damage that we discovered later Josh Ingle and Jacob Winters were again very professional. I highly recommend this company!
I can’t thank y’all enough for all of the help, support, communication and guidance during this difficult time. Just when I thought y’all couldn’t get any better I receive a photo of my precious Chloe our Pomeranian out of her room and socializing with your ladies downstairs. That means the world to me because I’m homesick and especially sick not being with my animals!!! To think an employee would go to the extent of caring enough to love our family dog is beyond words! Thank you from the bottom of our heart!
I tend to not use larger franchises because I believe they pay less attention to detail, but I was forced after my shop experienced 60% of fire damage. All the smaller restoration companies told me the job was too big and referred me to SERVPRO. I was pleasantly surprised with how thorough and skilled the technicians were. They did an amazing job, I’ll be using them again!
I had the absolute best experience with SERVPRO! I had a very weird smell in my house. I asked could they come out and see if it could possibly be a mold or debris issue. They informed me it would be best to come in and do a deep cleaning of the home. Within a day, the smell was gone. I was so impressed, this place has great service and staff!
They were fast, affordable and reliable. I had minor flooding issues in my home, and they came right in and began the restoration process. Great service!
I found mold in my home and I wanted it taken care of immediately. I called SERVPRO to scope my home and they were able to walk me through the removal process. They even spoke with my insurance for me, I couldn’t believe how affordable and cheap the process was!
Living alone and experiencing a huge toilet overflow can be frightening. I live in an apartment complex that doesn’t offer 24-hour service so I was googling any company I could possibly find that would come help me in the middle of the night. I found SERVPRO and gave them a call and within 45 min they were at my house assuring the source of water had stopped and my house was safe to stay in.
Our house suffered critical damage from Hurricane Harvey. We were devastated that the house we love was no longer a safe place for us to stay. We weren’t sure who to call but we happened to see a SERVPRO van driving around offering help. We reached out to them and they scheduled a time to meet at our house. They were thorough and made the restoration process 3x less stressful. They handled everything from the insurance company to the full restoration of my home. I am forever thankful!
I appreciate how much everyone seemed to care. Thanks SERVPRO!
The wind made a real mess of our place. SERVPRO did an excellent job of getting it cleaned up!
The office staff was very helpful and kind!
No more mold! Thanks SERVPRO!
Everything went very smoothly. I am very happy with the results!
Had a kitchen fire that was pretty bad. You can't tell it now! Thanks SERVPRO!
I was very impressed with the level of expertise the technicians displayed!
Thank you for such a prompt response!
SERVPRO exceeded my expectations in every way!
Everyone treated me with such dignity and respect. You just don't see that often enough. Thank you for caring enough to do so.
I am thankful to have dealt with SERVPRO. You turned such a difficult circumstance into such a good experience!
The staff was so good to ease my concerns. I knew every step of the way what was going on and what was going to happen. Thank you for such excellent customer service!
Everyone hopes to never need this sort of service, but if you ever do, SERVPRO is the best there is!
The attention to detail was awesome. I think it looks better now than it did before the fire!
Everyone I dealt with was very polite and more than willing to answer any question I had. I had such a good experience!
I was so impressed with the way everyone genuinely seemed to care. Thank you!
I really appreciate how kind everyone is. Such good work too!
The office staff is very professional and polite!
You can't tell there was ever a problem. Your technicians are excellent!
Prompt service and very knowledgeable!
Thank you for being easy to work with!
A job well done. Thanks SERVPRO!
Thank you for being so prompt and courteous!
I was very happy with the techs that came to my home. The men were professional, polite, and did good work.
I had some work done by SERVPRO and the people were very knowledgeable, kind and courteous. My floors and carpets were better than before!
Highly recommend this family business! I needed a routine maintenance job and they went above and beyond my expectations. They made sure I understood my system and gave me an honest opinion on condition. I ended up not needing any repairs just a freon recharge. They even volunteered to pick up some replacement filters for me and deliver them later the same day. Highly knowledgeable too. This is exactly the type of honest family run company I like to give my business to.
I want to just say how happy I am with your staff & Ms Foty. This water loss happened on Christmas Eve & you guys were out in 30 minutes from my call to Jean. The damage could have been a lot worse. Everyone that came out to do the dry out was very efficient & professional. Ms Foty has taken my calls on holidays, weekends & evenings. I am grateful to have the relationship I have with her. I will sing you guys praises & will be recommending SERVPRO Clear Lake for any of my client's needs.
I'd say that their work was an "exceeds expectation" experience. Thank you and your able staff for the good work and very generous kindness towards me. I will look forward to many more occasions where we can do business.
It's difficult to improve on perfection
Kudos to SERVPRO! What amazed me was that your staff had been up all night and they still had great customer service.
I believe in SERVPRO, I wouldn't trust anyone else to take care of my clients.
Fast and did a great job of saving my house from further water damage. Thank you!
The men that came to my home were very professional in their manners and dress. They quickly accessed my needs and quickly tackled the problem.
Friendly, knowledgeable, and thorough.
The crew and supervisors were all very friendly and helpful.
Everything has gone well. Thanks.
This was my second time using SERVPRO. Both times were simply fantastic. Jean Foty was so helpful in helping me relax after water came into my condo. The crews really did a great job to take care of a mess. Thanks!
I would like say how wonderful, mannerly and efficient everyone was from your company.
The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.
I appreciated the promptness of your service professionals.