SERVPRO of Clear Lake Employee Photos

Susan Meacham

Susan Meacham is the Owner/CEO of SERVPRO of Clear Lake. Susan is committed to making sure you are fully satisfied with all of our restoration services.  

Allison Bancroft

Allison Bancroft is the Job File Manager for SERVPRO of Clear Lake. Allison serves as an assistant manager in the administrative division.  She has extensive knowledge in Xactimate and serves as one of our lead estimators in house.  In addition she manages our dispatch process to ensure that all jobs are properly scheduled and crews have a clear logistical plan for the day.

Amanda Wilson

Amanda is the Accounting manager for SERVPRO of Clear Lake. Her customer service is impeccable with the clients. Bills are easy to read and timely taking the confusion out of working through an insurance company for payments.

Mel Hernandez

Mel Hernandez serves as the Training Manager for SERVPRO of Clear Lake. Mel works daily with our field production crews and technicians to ensure that they have the most up to date training on industry IICRC restoration standards and the SERVPRO standards of properly completing a restoration and remediation job.  He is the right hand of our operations department and spends most of his time coaching our team one on one.

Khadija Zaheer

Khadija Zaheer serves as our marketing coordinator for SERVPRO of Clear Lake. Also known as Kat around the office she prepares procurement contracts, work with clients to ensure insurance and EMR documents are up to date, coordinates Continued Education seminars and is an important part of the marketing team.

Jean Foty

Jean Foty is our Business Development Executive for SERVPRO of Clear Lake. Jean has nearly 20 years of experience in the restoration industry. She stumbled across this profession by chance after staying home a wife and mom of three children.  When she decided to join the work force she found an open position at SERVPRO as a marketing rep and she was instantly a natural.  She enjoys the fast pace environment needed to get the job done correctly and isn't afraid to roll up her sleeves and jump into the middle of a project when needed.

Michael Vela

Michael Vela serves as our Water Production Manager for SERVPRO of Clear Lake. Mike is one of our leading water mitigation Project Managers.  He ensures that all of our water mitigation and restoration jobs are completed to IICRC and SERVPRO standards.  Most of his day is spent inspecting on-going jobs and coaching the technician team to advance their skills in the remediation process.

Charity Pursifull

Charity Pursifull serves as our Fire/ Contents Production Manager for SERVPRO of Clear Lake. Charity has extensive knowledge in the insurance industry which gives her a better eye and understanding for how the client needs to handle their fire remediation to have a smooth experience that puts them back in their home or business quickly. She is the first SERVPRO representative on site at a fire and instructs and manages the on-site restoration team during the remediation process.

Jon Gregoire

Jon Gregoire is our Mold Production Manager for SERVPRO of Clear Lake. Jon is licensed by the State of Texas TDLR as a Mold Remediator and brings extensive knowledge of how to preform proper mold remediation processes to the team.  He oversees all mold jobs while coaching and training our technicians on advanced techniques that meet IICRC standards.

Melissa Jebril

Melissa Jebril is the Director of Digital and Field Marketing for SERVPRO of Clear Lake. Melissa is charged with maintaining our brand awareness online to ensure we have the proper information available online for consumers who are in need and looking for restoration and mitigation services.